At Pinocchio Pipe, we carefully prepare every order for safe and reliable international delivery. Each pipe is inspected and securely packaged before shipment to help ensure it reaches you in excellent condition.
Order Confirmation & Payment
After you place your order, we will review and confirm the order before requesting payment.
Once your order has been confirmed, we will provide you with the payment details for the order amount. Payment is currently completed by card-to-card transfer to our Visa card.
This is a fast payment method, and we normally confirm received payments within a few hours.
Your order will be prepared for shipment after payment has been confirmed.
Stay in Touch With Us
If you provide a WhatsApp number when placing your order, we can offer faster and more convenient communication throughout the order process.
You can also contact us directly through the WhatsApp button on the left side of our website if you have any questions about a pipe, your order, payment, shipping, or delivery.
We are always happy to assist you before and after your purchase.
International Shipping
Depending on the destination, your order may be shipped using HayPost, the national postal service of Armenia, or FedEx.
We select the shipping method according to the destination and the most suitable available service for your order.
Shipping is prepaid by Pinocchio Pipe, so you will not be asked to pay the shipping carrier separately when your package is delivered.
Tracking Information
Once your order has been shipped, we will provide the available tracking number so you can follow the progress of your shipment.
Tracking information may be provided shortly after dispatch, depending on the carrier and destination.
Delivery Times
International delivery times vary depending on the destination, shipping method, customs procedures, and local postal or courier services.
While we make every effort to ship orders promptly, delivery times are estimates and cannot be guaranteed.
Customs clearance or other procedures in the destination country may occasionally cause delays.
Customs, Duties & Taxes
International shipments may be subject to customs duties, import taxes, VAT, or other charges imposed by the destination country.
Any such charges are the responsibility of the customer unless otherwise stated.
Pinocchio Pipe does not control customs procedures or the fees charged by authorities in the destination country.
Need Help With Your Order?
If you have any questions about your order or shipping, please contact us before or after placing your order.
For faster support, we recommend providing a WhatsApp number with your order.
You can also contact us through the WhatsApp button on our website, and our team will be happy to help.
Need Support?